Art.com is not acting like a company in pre-IPO mode, or at least that's how it appears to this observer. The company recently announced changes to its contract with self-representing artists only to get a loud, rancorous response as typified by a month long 13-page thread on the Online Visual Artists board titled AR & Sistino firings. Apparently, many staff members of Art.com subsidiary sites, Sistino and Artist Rising were fired en masse on May 10, 2007. These firings might be construed belt tightening as the company moved closer to its IPO. But, in concert with other goings on, it seems less likely the case.
The company bumped the commission on art from 10% to 15% at the same time it took away the lucrative 10% it formerly paid for framing sales. Anyone who has been around the print business, or had a print custom framed for that matter, knows the larger portion of the cost is in the framing. The change has the net effect of cutting artist's income from Art.com.
Further exacerbating the situation are new policies governing which art gets shown on Art.com. When artists originally signed up for paid galleries, it was with the assumption their art would be seen on Art.com. Now the company is saying it will move some art and artists exclusively to the ArtistRising.com site. Also, traffic to the Sistino.com will be integrated into the ArtistRising.com site making it easier for buyers to find art on either site. But, for artists it's a blow to be moved to ArtistRising.com's site when they have come to rely on the visibility from the heavily trafficked Art.com site.
There are also reports of artists whose rankings on the Art.com Web site to have been relegated well off the top. This has the effect of chilling sales for those artists. There are reports of artists receiving favoritism, which while perhaps not democratic or maybe even the best way to operate, is the company's choice to make. Whatever right the company has to rank artist's work, it can be said it's not good public relations to do so in a way to anger artists and without explanation of why some are treated better than others when all are paying the same gallery subscription fees. You can only imagine the reaction this Non-Disparagement clause that has been added to the artist's contract:
You shall not make any negative or disparaging statements (orally or in writing or in any medium, including the internet) about us, the Website or the Program.
Dan, the intrepid erudite blogger who pens Empty Easel offers insightful commentary on the changes in these posts: Is Artist Rising Dead? and Changes in the Works for Artist Rising. If this weren't enough bad press, there are a couple of notable ongoing threads on Wet Canvas: Changes at Art.com/Sistino/ArtistRising and, An analysis of Web sites selling art online that delve into the changes going on at Art.com. Stirring up this much animus and angst is not what most would consider smart action for a pre-IPO company.
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